Free shipping
We strive to get your purchases to your doorstep as quickly as possible.
Free returns
We offer a straightforward return policy to ensure that you're completely satisfied with.
Quality guarantee
We're committed to providing you with high-quality goods, so you can shop with.
Orders & Shipping
When will my stuff ship? ๐ฌ
Give us 2โ5 business days to pack your order with reasonable care. After that, itโs on the move; most deliveries arrive within 6โ12 days, depending on your location and the mood of your local courier..
Do you offer international shipping? ๐
Yes, unless you live on the moon (and even thenโฆ maybe). Rates vary depending on how far you live from our chaos HQ.
Can I cancel or change my order? ๐
If it hasnโt shipped yet, maybe! Email us ASAP at support@icanhave.com with your order number and cosmic plea. If itโs already packedโฆ we tried our best. Itโs likely already packed up and halfway to your house. (Or emotionally committed to being yours. Donโt hurt its feelings.)
My package says delivered, but itโs not here?? ๐ฆโ
First: deep breath. Check with neighbors, under doormats, or in your โI swear I lookedโ spots. If itโs still MIA after 48 hours, hit us up โ weโll sort it.
What payment methods do you accept? ๐ณ
We take Visa, Mastercard, debit cards, and Paypal, (and even UPI, yes, you haven't even heard of it).
Basically, if it goes beep and has money, weโre good.
Returns & Refunds
What is your return policy? โฉ๏ธ
Youโve got 14 days after delivery to change your mind. If itโs unused, unbothered, and still in its original state, weโll take it back. Some stuff is final sale โ weโll flag that on the product page so thereโs no surprise drama.
Do I pay for return shipping? ๐ฎ
If itโs our fault (defect, wrong item, etc.) โ no. If itโs just โeh, I changed my vibeโ โ yes, you cover return shipping. Still friends though.
What if something arrives broken? ๐ค
Nooope. Thatโs not the icanhave experience. Snap a pic and email us within 72 hours. Weโll make it right, like a responsible chaotic friend.
Can I cancel my order? โ
If you message us within 24 hours, maybe!
After that, itโs likely already packed up and halfway to your house. (Or emotionally committed to being yours. Donโt hurt its feelings.)
Miscellaneous Panik
Do you restock sold-out items? ๐
Sometimes. Sometimes not. We like to keep things spicy. Sign up for restock alerts or follow us on IG so you donโt miss your next obsession.
How often do you launch new stuff? ๐ข
We drop new chaos semi-regularly. Weekly-ish. Monthly-ish. Basically whenever we find something that makes us go โomg yes.โ
